SUPPORT / 01
FAQ
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ORDERS
What happens after I place an order?
Order details are sent to the email used at checkout. Review them carefully and contact us as soon as possible if something is wrong.
PRODUCTION
When does production begin?
Many pieces in the current fashion collection are made to order. Production begins after an order is placed, and timing can vary by product.
SHIPPING
Where can I see shipping cost and timing?
Available shipping options, costs and estimated timing are shown during checkout. When tracking is provided, it is included with the shipment update.
RETURNS
What is the return and refund policy?
Returns and refunds are governed by the published Refund Policy. Review that policy before ordering and contact us if you need help with a specific order.
SIZING
How do I choose my size?
Use the product-specific Size Guide where available, review the live size options and contact us before checkout if you need guidance on a specific piece.
PRODUCT CARE
How should I care for my piece?
Follow the care instructions printed on the garment label. Care can vary by fabric, print and construction.
PAYMENTS
Which payment methods are accepted?
The payment methods currently accepted by the store are shown at checkout. Payment is processed through the store checkout.
CONTACT
How do I contact Lusso Camorra?
Use the contact form or email info@lussocamorra.com. For order support, include your order number and the email used at checkout.
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